Privacy Policy
Mooffers Official Documentation
Mooffers Privacy Policy
Last Updated: June 2, 2026
1. General Provisions
1.1 Scope of Application
This Privacy Policy applies to all pages, online forms, online consultation channels, business communication services and other scenarios of the official website of Mooffers (hereinafter referred to as "we" or "the Company"). It covers all individual users (visitors, clients and partners) who browse, access the website, leave messages, submit information or conduct business cooperation. By accessing and using this website, you acknowledge that you have read, understood and agreed to all terms of this Privacy Policy. If you do not accept the contents herein, please stop using our services immediately.
1.2 Legal Basis
This Policy is formulated in accordance with the *Civil Code of the People's Republic of China*, *Personal Information Protection Law of the People's Republic of China*, *Cybersecurity Law of the People's Republic of China*, *Data Security Law of the People's Republic of China*, the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and other global prevailing privacy laws and regulations, to protect the personal information security of users at home and abroad in compliance with the law.
1.3 Company Information
Entity: Mooffers
Service Email: contact@mooffers.com
2. Personal Information We Collect
We adhere to the principles of legality, legitimacy and necessity. We only collect information essential for business operations, and will not collect information beyond business scope or force users to provide non-essential data.
2.1 Information Voluntarily Submitted by Users
We collect the following information only when you voluntarily fill out online consultation, quotation or cooperation forms:
Name, contact number, email address, company name, region and demand description.
2.2 Automatically Collected Website Access Data
1. Device identifiers: browser type, operating system, device model and IP address;
2. Access records: page browsing history, access time, referral source and dwell time;
3. Cookies: We use necessary Cookies to optimize your browsing experience. You may disable Cookies via browser settings, which may cause partial website functions to be unavailable.
2.3 Information We Will Not Collect Actively
We do not actively collect sensitive personal information such as ID card numbers, bank card details, residential addresses and biometric data. If you voluntarily provide such sensitive information, it shall be deemed that you have granted separate authorization.
3. Purposes of Information Usage
The collected information is used solely for the following purposes and will not be applied beyond the agreed scope:
1. Respond to your online inquiries, product quotations and business cooperation requests;
2. Conduct after-sales service, follow up on demands and carry out customer return visits;
3. Maintain website security, troubleshoot faults, analyze access data and optimize website experience;
4. Fulfill statutory obligations in accordance with laws (e.g. providing data upon legitimate requests from judicial authorities);
5. Send product information and industry updates with your separate authorization. You may unsubscribe at any time.
4. Rules for Sharing, Transfer and Disclosure of Personal Information
We undertake not to sell, rent or share your personal information to any third party without your explicit written consent.
Exceptions (No additional user authorization required)
1. When required by legal documents issued by competent government authorities, judicial organs or administrative regulators in accordance with laws and regulations;
2. Entrusting compliant service providers (server hosting providers, SMS service providers, etc.) to process data for contract performance. We have signed confidentiality agreements with such providers to bind them to data protection obligations;
3. In the event of company merger, acquisition or asset restructuring. The transferee shall assume data protection obligations. If the transferee is unable to do so, the relevant data will be deleted or anonymized;
4. Emergencies for protecting legitimate interests of us, users and major public interests.
Cross-border Data Transmission
If it is necessary to transmit user data across borders for businesses targeting European and American clients, we will comply with China's cross-border data compliance rules and the GDPR to safeguard the data rights and interests of overseas users.
5. Data Storage and Retention Period
5.1 Data Storage
User data is stored on compliant servers with encryption. We adopt firewalls, data encryption, access permission control and other security technologies to prevent data leakage.
5.2 Retention Period
1. Information from consultation forms: Will be deleted within 15 working days after the termination of cooperation or upon your deletion request. Information of visitors with no cooperation intention will be retained for 2 years and anonymized automatically upon expiration;
2. Website access logs: Retained for 180 days and cleared automatically upon expiration;
3. Anonymized data: After personal identifiers are removed, the data cannot be linked to specific individuals. We may retain such data permanently for statistical analysis.
6. Users' Legal Rights (Access, Correction, Deletion & Withdrawal of Consent)
You may contact us via your reserved email or phone number to exercise the following rights free of charge. We will complete the processing within 15 working days upon receipt of your application:
1. Right to know and access: View the details of your personal information stored by us;
2. Right to correction: Apply to revise or supplement incorrect information;
3. Right to deletion: Request us to delete all your personal information (when no ongoing cooperation exists);
4. Right to withdraw consent: Revoke your authorization for information usage or newsletter subscription at any time. We will stop relevant data processing afterwards;
5. Right to restriction of processing: Apply to suspend the use of your data if you have objections to our processing activities.
7. Protection of Minors' Information
Users under the age of 14 are requested not to submit any personal information voluntarily. If relevant information is submitted accidentally, the guardian may contact us with valid credentials to apply for full data deletion, and we will process the request as a priority.
8. Handling of Data Security Incidents
In the event of data leakage, loss or other security incidents, we will conduct immediate investigation and take remedial measures, report to relevant regulatory authorities in accordance with laws, and inform affected users of solutions via reserved contact information.
9. Policy Revision and Update
We may revise this Privacy Policy from time to time in response to changes in laws, regulations and business operations. The revised version will be posted on the official website homepage and take effect immediately. Your continued use of the website will be deemed as acceptance of the updated policy.
10. Complaints and Contact
For inquiries or complaints regarding privacy issues, please send emails to: contact@mooffers.com. We will reply within 3 working days on business days.
第一部分:Mooffers 隐私政策
最新修订:2026 年 6月 2 日
一、总则
政策适用
本隐私政策适用于Mooffers(以下简称 “我方 / 本公司”)官方网站全部页面、在线表单、在线咨询、商务对接等全部服务场景,适用于所有浏览、访问、留言、提交信息、商务合作的自然人用户(访客、客户、合作伙伴)。用户访问、使用本站即代表已阅读、理解并同意本隐私政策全部条款;若不同意本政策内容,请立即停止使用本站服务。
立法依据
本政策依据《中华人民共和国民法典》《个人信息保护法》《网络安全法》《数据安全法》、欧盟 GDPR、美国 CCPA 等全球通用隐私法规制定,依法保护境内外用户个人信息安全。
主体信息
主体:Mooffers
客服邮箱:【contact@mooffers.com 】
二、我们收集哪些个人信息
我方遵循合法、正当、最小必要原则,仅收集业务必需信息,不超范围采集、不强制收集非必要信息中央网络安全和信息化委员会办公室 中华人民共和国国家互联网信息办公室:
用户主动提交信息(访客填表 / 商务咨询 / 合作洽谈)
姓名、联系电话、电子邮箱、公司名称、所在地区、需求描述;仅在用户自愿填写在线咨询、询价、合作表单时获取。
网站自动采集信息(访问行为数据)
(1)设备标识:浏览器型号、操作系统、设备机型、IP 地址;
(2)访问数据:页面浏览记录、访问时间、跳转来源、停留时长;
(3)Cookie:本站使用必要 Cookie 优化浏览体验,用户可在浏览器设置关闭 Cookie,关闭后部分页面功能可能受限。
不主动收集内容
我方不会主动收集身份证、银行卡、住址、生物特征等敏感个人信息;如用户主动自愿提交敏感信息,视为用户单独授权。
三、信息使用目的
收集信息仅用于以下用途,不改变使用范围:
回复用户在线咨询、产品报价、商务合作对接;
处理售后、需求跟进、客户回访;
网站安全运维、故障排查、访问统计、优化网站体验;
依法履行法定义务(司法机关依法调取数据);
用户单独授权前提下,推送产品资讯、行业动态(用户可随时取消订阅)。
四、个人信息共享、转让、披露规则
原则不外泄:未经用户书面明确同意,Mooffers不会向第三方出售、出租、共享用户个人信息。
允许对外提供的例外场景(无需用户另行授权)
(1)法律法规、司法机关、行政监管部门依法出具文书要求调取;
(2)为履行合同需要,委托合规服务商(服务器托管、短信服务商)处理数据,我方与服务商签署保密协议、约束数据保密义务;
(3)公司合并、收购、资产重组,受让方承接数据保护义务,如无法承接则数据做删除 / 匿名化处理;
(4)保护我方、用户、社会公共重大利益的紧急情形。
跨境传输:如面向欧美客户业务需要跨境传输信息,遵照 GDPR、我国出境数据合规规则执行,保障海外用户数据权益。
五、信息存储与保存期限
存储:用户数据加密存储于合规服务器,我方采用防火墙、数据加密、访问权限管控等安全技术防护数据泄露;
保存时效:
咨询表单信息:合作终止 / 用户申请删除后 15 个工作日删除;无合作意向的访客信息留存2 年,到期自动匿名化;
网站访问日志:留存 180 天,到期自动清理;
匿名数据:数据去除身份标识后无法定位具体个人,我方可永久留存用于大数据统计。
六、用户法定权利(查阅 / 更正 / 删除 / 撤回授权)
用户可通过预留邮箱 / 电话联系我方,免费行使以下权利,我方收到申请后 15 个工作日内处理完毕:
知情权与查阅权:查询我方留存的本人个人信息明细;
更正权:信息填写错误,申请修改、补充信息;
删除权:要求我方删除全部个人信息(无存续合作关系时);
撤回同意:随时撤回资讯推送、信息使用授权,撤回后我方停止对应用途处理;
限制处理:对信息处理有异议,可申请临时限制使用。
七、未成年人信息保护
未满 14 周岁未成年人请勿主动提交任何个人信息;如不慎提交,监护人可凭有效证件联系我方申请删除全部信息,我方优先清理数据中国政府网。
八、数据安全事件处置
如发生信息泄露、丢失等安全事故,我方第一时间排查止损,按法规向监管报备,并通过预留联系方式告知受影响用户处置方案。
九、政策修订与更新
Mooffers 可根据法律法规、业务变更不定期修订本隐私政策,修订后在官网首页公示生效,继续使用网站即视为接受新版政策。
十、投诉与联络
隐私相关疑问、维权申请,请发送邮件至:【contact@mooffers.com 】,工作日 3 个工作日回复。